Contact Us

⚠️ Security Alert

Please remain vigilant and only use the official customer service contact methods listed on the iGameBUY website. Avoid any third-party links or unofficial contacts to protect yourself from potential scams.

Customer Service Channels

Retail Store Information

iGameBUY Physical Store: Room 03, 8th Floor, Wow Plaza, Lai Chi Kok, Hong Kong (1-minute walk from MTR Exit B1)

Business Hours:

• Monday – Friday: 09:00 – 18:00
• Saturday, Sunday & Public Holidays: Closed

Feedback & Inquiries

We value your feedback. If you have any comments or suggestions regarding our products and services, please feel free to reach out to our dedicated lines:

• General Inquiries: +852 3962 2573
• Complaints & Suggestions: +852 3962 2572

We are committed to resolving your issues as quickly as possible!

Important Security Reminders

To prevent fraudulent activity, please read the following carefully before making a purchase:

1. Protect Your Codes: NEVER share your purchased point card numbers or PINs with anyone. iGameBUY staff will never ask for your full code. Stay alert!
2. Beware of "Too Good to Be True" Ads: Be cautious of social media ads (Line/Facebook) promoting exaggerated in-game items or rewards. If someone directs you to buy cards at iGameBUY and recharge them on an unofficial website, it is a scam.
3. Use Official Contacts Only: All official contact methods are published ONLY on iGameBUY.com. Any other contact info claiming to be our staff is fraudulent. Be cautious and do not risk your funds on unofficial platforms.

Other Anti-Fraud Announcements: [Announcement (I)]

iGameBUY Customer Support Directory

WhatsApp

• Amy: (+852) 61****31 [Full]
• Xiao Lin: (+852) 64****91 [Full]
• Youna: (+852) 92****73 [Full]
• Rainie: (+852) 61****53 [Full]
• Amy: (+852) 93****20 [Full]
• Xiao Lin: (+852) 64****91 [Full]
• Rainie: (+852) 61****53 [Full]