Privacy Policy

2026-05-20 15:42:43

I-BUY GLOBAL LIMITED - iGameBuy Mall (hereinafter referred to as "we," "the Company," or "IGB") respects the privacy rights of any person who uses the Company's website and mobile applications, participates in the Company's activities, or registers to use IGB's services or online content, including but not limited to the products and services of our partners (hereinafter referred to as the "Service"). We ensure that the collection, transmission, storage, and use of personal data are handled in accordance with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong)(hereinafter referred to as the "Ordinance"). By providing your personal data to us, you are deemed to have consented to this Privacy Policy. The term "Personal Data" carries the meaning as defined in the Ordinance.


1. Purpose and Use of Personal Data Collection

You are not required to provide any personal data to browse or use this website and mobile application. When you participate in Company activities or register for our services or online content, we collect personal data to enable us to provide the Service. You may refuse to provide personal data; however, in such cases, we may be unable to provide the Service to you. By providing your personal data, you agree to our use of your personal data as set forth in this Privacy Policy Statement.


Personal data collected by IGB may be used for the following purposes (including but not limited to):

  • Auditing purposes
  • Providing services to you
  • Prevention and deterrence of fraud
  • Providing customer service
  • Identity verification and/or credit checks
  • Processing, billing, and fulfilling orders
  • Identifying you and any accounts you hold
  • Market research, statistical analysis, and behavioral analysis
  • Customer data analysis and shopping preference analysis
  • Disclosure as required by applicable laws, rules, and regulations
  • Processing payment instructions or debt collection related to the Service
  • Designing website content to cater to your specific preferences
  • Recommending services or goods that may interest you
  • Direct marketing of our services (see "Direct Marketing" section)
  • Other purposes directly related to the original purpose of collection
  • Handling complaints, account inquiries, and claims or litigation involving the Company or any party
  • Direct marketing of business partners' products and services (see "Direct Marketing" section)
  • Enabling the website to store your data so you do not need to re-enter it for every purchase



2. Categories of Personal Data Collected

The personal data collected by the Company may include (including but not limited to):

  • Contact information: Name, gender, date of birth, ID number, phone number, social media links, email address, residential address, mailing address, and/or billing address.
  • Business information: Company name and job title.
  • Account information: The first and last 4 digits of credit card numbers or user account IDs.
  • Personal interests.
  • Technical data: IP address, real-time location data, browser settings, browsing history, and/or other internet logs from your computer or mobile device.
  • Contact data: Phone numbers and email addresses in your phonebook (when using interactive features of our service). We will notify you when you use these features. By providing this data, you confirm that you have obtained consent from the contacts in your phonebook.


3. Confidentiality, Disclosure, and Security

Unless your written consent is obtained, the Company will not trade your personal data and contact information for profit. All personal data collected and held by the Company will be kept confidential; however, to fulfill legal obligations, provide services, or execute the original purpose of collection, the Company may disclose such data to the following parties (whether located in or outside Hong Kong):

  • Courts of competent jurisdiction, law enforcement agencies, or other government/statutory/regulatory departments and organizations.
  • Affiliated companies, partners, sellers, contractors, agents, or other service providers involved in sales, marketing, administration, or the provision of goods/services.
  • Any person under a duty of confidentiality to the Company, including group members, IT consultants, data processors, auditors, accountants, or lawyers.
  • Banks, financial institutions, insurance companies, credit card issuers, or debt collection agencies.

Any questions, comments, suggestions, or information (excluding personal data) sent or posted by you on our website will be deemed voluntarily provided to the Company on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, and/or publish such information elsewhere, including providing it to affiliated companies for the development and promotion of services.

The Company will use all reasonable efforts to ensure that all personal data held is stored in a reliable and secure location. While we strive to keep all collected data confidential, please understand that we cannot guarantee the absolute security of data transmission.



4. Transfer of Personal Data Outside Hong Kong

If operationally necessary, the Company will transfer personal data to places outside the Hong Kong Special Administrative Region to achieve the purpose of collection or directly related purposes. Any such transfer will comply with the provisions and restrictions of the Ordinance.



5. Retention of Personal Data

If you select or are provided with a user ID, password, or any other security information, you must treat such information as confidential and not disclose it to any third party. If your mobile number is used for account login, you must update your account information immediately if your mobile number is changed or returned to the carrier. This is vital to ensure your account is not accessed by a third party who may have acquired your recycled mobile number. You are responsible for protecting your account in this manner, and the Company assumes no liability for this.

The Company will only retain your personal data for as long as necessary to fulfill the original purpose of collection (or directly related purposes), unless a specific retention period is required by law.



6. Direct Marketing

The Company may use your personal data to send news, offers, promotions, and market quotes, for which we must obtain your consent. We may contact you via email, mobile app notifications, social media, SMS/MMS, or mail. We may use your name, contact address, social media links, service portfolios, transaction patterns, browsing history, and interests to conduct direct marketing of our services and those of our business partners.

If you do not wish to receive direct marketing communications from us or our partners, you may unsubscribe at any time by notifying IGB Online Customer Service. Upon receipt of your notice, we will cease using your personal data for direct marketing at no cost to you.



7. Linked Websites

This Privacy Policy applies only to the Company's website and mobile applications. Our platforms may contain links to other websites. Once you click on these links (such as an advertiser's banner), you leave our platform. Any personal data provided to other entities after leaving our platform is beyond the Company's control. You assume all risks associated with browsing other websites.



8. Personal Information Management

During your use of our Service, you may manage your personal information through inquiry, correction, supplementation, or deletion:

  • Access: View your nickname, real name, contact info, and shipping details via Member Center → Account Management → Personal Data.
  • Correction: Modify your details through the same path.
  • Deletion: Delete specific personal information through the same path.



9. Account Deletion

Any information in the iGameBuy Mall that is accessible to the public may be indexed by search engines. Users should exercise caution when disclosing personal data in public areas.

You may request the deletion of your account data. To protect your data from accidental or malicious destruction, we will verify your identity before acting on your request.

  • Facebook Login: To unbind Facebook data, go to Member Center → Account Security → Unbind Facebook Account.
  • Other Login Methods: Please submit a written request via email to cs@igamebuy.com.